And make sure you touch base with them afterwards to find out how it went. Remember, remote employees can become ‘out of sight, out of mind.’ Don’t neglect them during those first few weeks.

And we’ve held our first-ever remote kick-off meeting (including a successful Bake-along!). Remote onboarding is primarily something we do digitally, so it’s a good idea to have a wealth of digital content to share with your employees. Ideally, this should be hosted in one location, like a dedicated website, web page or area of your intranet. Think about creating content that applies to all new starters, regardless of their seniority or role. Introducing the company culture in a virtual setting becomes hard. It will be more time-consuming for new hires to get used to how things work. Though the events of 2020 accelerated the shift to remote working practices, many experts agree that the future will be defined mostly by remote working.

A comprehensive guide to onboarding remote employees

The Team QuestWhen entering a new job, employees can be overwhelmed with the heavy load of information thrown at them from day one. To facilitate this part, portion the information into smaller and more digestible bites and let them learn on their own time. Starting early will help to relieve new joiners of their anticipation anxiety. They’ll feel much more confident on their first day on the job because they’ll already be prepared and remote onboarding best practices know where to turn to with their questions. Plus, you’ll be able to keep up their enthusiasm in the period between the signing of the contract and the official start date. With your employee working outside of the company’s walls, it is not easy to supervise appropriately. Checking-in with new hires isn’t as simple as turning to your right and starting a conversation, so you must aim to recreate this essential interaction digitally.

By imple­ment­ing these steps, the new hire will under­stand what is expect­ed of them in their new role, as well as help them to envi­sion their future with­in the com­pa­ny. Organ­i­sa­tions that get employ­ees excit­ed and pre­pared in their new role will improve new hire reten­tion by 82 % and pro­duc­tiv­i­ty by over 70 %. Well, we often underestimate how much information we learn from being physically present in the office, simply from observing and listening. For example, we overhear how the team communicates and works together, and it is easy to ask for help or guidance from colleagues. Many teams have adapted to working from home due to government guidelines released earlier in the year to reduce the risk of coronavirus transmission. Although the government have now given employers more discretion on returning their teams to COVID-19 secure workplaces, many will continue to work from home. Remote onboarding, like remote work, itself, is the future of the workplace.

Be Deliberate About Training

Oliver, “Ollie” Munday has been working with HR leaders for more than a decade to understand the unique challenges their businesses face. He believes that an engaged workforce is the difference between success and failure, and brings that passion to every conversation he has. If you’re a thriving, people-centric business like ours, chances are you will face the prosp… Take a step further by investing in their continued career and personal growth. This will ensure that both the individual and organisation can achieve success. Salesforce professionals work best when they can collaborate seamlessly with other members of staff.

best practices for onboarding remote employees

If you expect people to work to the best of their ability, they must be given an appropriate foundation from which to achieve this. It is the company’s responsibility to help its remote employees set-up a home-office that is conducive to individual efficiency, comfort and productivity. With little control over an employee’s environment and work conditions, managing remote workers can place enormous strain on the managers and the organization. But when you get the onboarding process for remote workers right, the entire situation turns around. You may also want to provide a checklist of onboarding tasks that need to be completed with an itinerary. The benefits of working from home are not only tangible, but also intrinsic. The2019 State of Remote Work Surveyfound that over 80% of employees would feel more trusted if able to work remotely.

How to be a Good People Manager

A few virtual training sessions, using videos, presentations or online tutorials, will enable your new employee to familiarise themselves with their new role in their own time. However, the onboarding process needs to be carefully managed to make sure new hires are effectively integrated into the team. The role of the buddy is to introduce the new joiner to the culture and all the unwritten rules and conventions. It would be a good idea to put your new hire in contact with their buddy before their first day. That way, they will already have this connection before they officially start working. Remember to be extremely clear in these guidelines- some bits of information may seem obvious to you, but may not be to someone who has just joined the organisation.

Particularly for offshore or remote workers whose colleagues could be 10,000 miles away, onboarding is crucial to getting settled. And so, we’re sharing some tried-and-tested tips to improve how businesses onboard remote employees and global teams. We’ll also explore the significant impact that this has on collaboration, employee experience, and productivity. Whatever the context, businesses of all sizes are finding creative ways to onboard remote workers. Below are some tips to ensure your remote onboarding process is a success.

Best practices for onboarding remote employees

Companies will need to create long-term strategies for engaging their employees post-onboarding, such as implementing regular feedback and arranging scheduled meetings. Following on from video interviews, video meetings and conferencing sessions can be an excellent way to welcome an employee into the business and introduce them to other staff members. Compared to a standard phone call, videos can feel more intimate and personal, encouraging bonding. Asking each new remote employee for their feedback is the key refining the process.

  • In comparison, a remote employee meets their team over video call and often relies on documented processes, information and systems to learn their role.
  • When you think of the primary goal of onboarding – to minimise the time of helping a new employee become effective – it’s a wonder some companies don’t take it more seriously.
  • Organ­i­sa­tions that get employ­ees excit­ed and pre­pared in their new role will improve new hire reten­tion by 82 % and pro­duc­tiv­i­ty by over 70 %.
  • Of all the nuances of remote work and how it differs from a traditional working structure, the communication process stands out.
  • When onboarding a remote employee, you should do everything you’d normally do in an in-office setup.

Onboarding is the art of successfully preparing your new Salesforce employee for success in your business. A traditional work environment would typically involve introductions to team members, help setting up tools and technology, and a tour of the office.